North Point Capital Solutions LLC

PRIVACY POLICY

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

North Point Capital Solutions LLC ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

WHO WE ARE

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website

Engage with us in sales, marketing, or customer service communications

Contact us by phone, SMS, or email

Participate in events or request information about our services

If you do not agree with our policies and practices, please do not use our Services.

If you have any questions or concerns, please contact us at:

📧 [email protected]
📞 +1 831-292-7788

SUMMARY OF KEY POINTS

Do we process sensitive personal information?

No. We do not process sensitive personal information.

Do we receive information from third parties?

No. We do not receive information from third parties.

Do we share personal information?

We do not sell, rent, distribute, or share personal information with third parties for marketing or promotional purposes.

Information may only be shared:

With subcontractors providing support services (such as customer service platforms)

If required by law or court order

In the event of a business transfer, merger, or acquisition (with notice to you)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us.

Personal Information May Include:

Full name

Email address

Phone number

Physical address

Payment information (if applicable)

Communication opt-in records and timestamps

Non-Personal Information:

IP address

Browser type

Device information

Website usage data

Cookies and tracking technologies

Customer Communication Records:

Inquiry records

Appointment details

Service history

Communication preferences

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and improve our services

Process transactions

Communicate with you

Send service updates

Maintain consent records

Prevent fraud and ensure security

Comply with legal obligations

Marketing communications are sent only with your consent. You may opt out at any time.

3. SMS MESSAGING & COMPLIANCE

Text Message Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages related to our services, including appointment reminders, service updates, and customer support.

Opt-In Consent:

Messages are sent only after explicit opt-in

We maintain timestamped opt-in records

We comply with applicable federal and state laws

Opt-Out Instructions:

Reply STOP to cancel

A confirmation message will be sent

No further messages will be sent unless you re-opt in

Opt-out requests are processed within 24 hours

Help:

Reply HELP or contact:
📧 [email protected]
📞 +1 831-292-7788

Carrier Notice:

Message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, T-Mobile, Sprint, Verizon, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Information sharing to subcontractors for support services is permitted. All other use cases exclude text messaging originator opt-in data and consent.

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

Improve website performance

Analyze usage patterns

Personalize user experience

You may disable cookies in your browser settings.

5. DATA RETENTION

We retain personal information only as long as necessary to:

Provide services

Complete transactions

Maintain records

Comply with legal requirements

When no longer required, data is securely deleted or anonymized.

6. DATA SECURITY

We implement organizational and technical safeguards to protect your information.

However, no internet transmission is 100% secure. Use of our Services is at your own risk.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your personal information

Request correction

Request deletion

Withdraw consent

Opt out of marketing communications

Appeal decisions related to your data

To exercise your rights:

📧 Email: [email protected]
📞 Call: +1 831-292-7788

8. DO-NOT-TRACK FEATURES

We do not currently respond to browser Do-Not-Track signals due to the lack of an established industry standard.

9. U.S. STATE PRIVACY RIGHTS

Residents of California, Colorado, Connecticut, and Virginia may have additional rights under applicable privacy laws including:

Access rights

Deletion rights

Correction rights

Opt-out rights

Non-discrimination rights

Requests can be submitted via email at:

📧 [email protected]

We will respond within legally required timeframes.

10. INTERNATIONAL PRIVACY RIGHTS

Residents of Australia, New Zealand, South Africa, and other regions may have additional rights under applicable privacy laws.

You may request access or correction of your personal information by contacting us.

11. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, contact:

North Point Capital Solutions LLC
📧 [email protected]
📞 +1 831-292-7788